Restored Service for Credit Unions Across Prairies Ends Hours of Delay for Automatic Deposits, Payments

A network outage struck credit unions across the prairies on Nov. 15, delaying automatic deposits and payments for customers in Alberta, Saskatchewan, and Manitoba for several hours.
The credit union, which has more than 200,000 customers in Winnipeg and Southern Manitoba, said payments had begun processing again as of 12:45 p.m.
“These payments will be processed without any further delays as long as funds are available,” Access Credit Union said. “If you have incurred any NSF charges (or other costs) associated with this outage, please reach out to us for reimbursement.”
Conexus issued a similar statement, adding that the credit union would absorb the cost of any fees associated with the glitch.
ABCU Credit Union said it was unaffected by the outage because it uses a different service provider, but warned customers’ payments from an impacted credit union would likely be delayed.
“Rest assured, no late fees or penalties will be charged by ABCU Credit Union as a result of this disruption,” the credit union said.